Welcome Bonus
Mansion Casino offers a special sign-up bonus for South African players on top of a few regular introductory bonuses:
- South Africa Only - R4,200 free with the 1st real money deposit
- 1st deposit regular - 100% match up to R5000
- 1st deposit high roller - 50% match up to R50,000
There’s a minimum deposit of US$500 to receive the regular first deposit bonus and a minimum of US$1,000 for the high roller first deposit bonus. Both bonuses will be paid out in the South African Rand equivalent of the USD amounts to players with accounts in the ZAR currency.
To unlock the bonuses the deposit as well as the bonus has to be played through 15 times. Not all games count equally towards that wagering requirement though. Games like roulette, blackjack, video poker and all card games count at lower rates. No information could be found about the playthrough requirements for the special ZAR bonus.
The Mansion Casino bonuses are very much on par with industry standards aside from the R4,200 ZAR bonus, which is a very generous addition. Mansion Casino also offers some more generous bonuses that can be redeemed with a Mansion Casino bonus code. Skip to the “Promotions” section for more information on this.
Games
Mansion Casino currently has a modest selection of more than 100 games available. All games are powered by software provider and industry leader PlayTech, and fairness is tested by RNG, though payout reports couldn’t be found on the website.
Mansion Casino offers all the popular games such as Blackjack and Mansion Poker, as well as some Asian games, keno, and slots with
progressive jackpots. The highest jackpots are well over $2 million most of the time (the exception being if they’ve recently been won), and there are some nice themed slot machines to gamble with.
On top of slots and digital games, Mansion Casino also offers a live casino that hosts games like blackjack, holdem, baccarat and roulette.
As a nice extra service to the player Mansion Casino also offers a Poker and sportsbook, and their website lists lots of information about the rules and history of different casino games.
Platform Options
Mansion Casino offers both instant play and downloadable games, although the latter are only available for Windows computers. There are around 60 instant play casino games though, including all the popular ones, so Mac and Linux users shouldn’t be discouraged from signing up.
Mobile
Mansion Casino also offers Mobile Mansion, an online version of the Mansion Casino website that’s compatible with any mobile device with an internet connection. Slots, roulette, scratch cards and blackjack are all available through Mobile Mansion. There’s even the option to do Jacks or Better video poker through your mobile phone. The Mobile Mansion website is well designed and easy to navigate, and there’s a special portal for South African players located at mobile.casino.com/south-africa.
Promotions
On top of the welcome bonuses, these are the other promotions Mansion Casino offers players:
- Make your Match -100% matchup to $500 for every deposit made on the 1st of the month.
- Mid Month Reload - 25% matchup to a total of $1,500 for deposits made between the 9th and 11th of each month.
- Tuesday Promo Hours - 25% matchup to $400 for minimum deposits of $50 made during promo hours.
- VIP program - A 5-tiered VIP system with special benefits.
- Refer a Friend - Receive $50 for every friend you refer.
The playthrough requirements for all these bonuses is 40x, and just like the welcome bonuses not all games count evenly toward the wagering amount. There’s also the requirement to have less than $10 in your account when you make the deposit, and don’t forget to use the promo codes.
All bonuses will be deposited in the ZAR equivalent of the US dollars. In addition to these bonuses Mansion Casino also offers players to win cool prizes such as a safari in Kenya.
The VIP program consists of all the usual benefits such as personal account managers and increased withdrawal times and loyalty benefits. On top of that there are also some pretty cool and more unique benefits, such as special events and VIP experiences at sporting events.
Customer Support
Mansion Casino offers 24/7 customer support through the following channels:
- Telephone (South Africa): 0800 981 042
- Live chat on the website
- E-Mail: [email protected]
Banking
Mansion Casino offers more than 10 banking methods, including popular ones such as Skrill and NETteller. No South African specific payment methods are available, unfortunately. Withdrawals can only be made with payment methods that have already been used for deposits, and Mansion Casino requires a photo ID, Credit Card information, and a proof of address beforehand.
Waiting times for withdrawals are not reported on the website but processing times vary between one and two days for electronic payments and up to three weeks for wire transfers. Something to note is that Mansion Casino excels in their payment security, using bank standard SSL encryption.
Conclusion
Mansion Casino is a big player in the online casino market and puts high emphasis on reliability and security. While their game selection is modest, the games are all of great quality. The website is professional and impeccably designed, making it an attractive place to play your favourite casino games. On top of that there are great monthly bonuses and cool, ever-changing other prizes.
